Refund policy

Due to the nature of our products, we do not accept returns or exchanges on perfumes. However, if you receive a damaged or incorrect product, please follow the steps below:

1. Eligibility for Refunds:

• Refunds are only applicable for products that arrive damaged or if the wrong item was sent.
• Customers must report any issues within 48 hours of delivery.
• Refund requests will be subject to verification and approval.

2. Refund Process:

• Contact our support team at info@kvgwellness.com with your order details and supporting images of the damaged or incorrect product.
• Once approved, refunds will be processed and credited within 7-10 business days to the original payment method.
• Shipping charges are non-refundable.

For any issues, contact us at info@kvgwellness.com.